Terms and Conditions

"Senoa", "we", "us", or "our" means the entity operating the Platform (identified in Section 24.9).

"Platform" means Senoa's websites, mobile/desktop applications, APIs, software, dashboards, marketplace, community features, and any related services, including any smart-contract-enabled features.

"User" or "you" means any person or entity accessing or using the Platform.

"Wallet" means a blockchain wallet address (self-custodied or custodial) used to interact with on-chain features.

"Senoa Pass" means a tiered access credential that unlocks Platform features, tools, and/or earning mechanics. A Pass may be implemented using NFT-like or similar functionality for access control and is not an ownership interest in Senoa.

"Tokens" means SNO, Ad Tokens, or other digital tokens made available through the Platform (if any).

"Creator" means a user or business that publishes content, sells products/services, or launches offers/projects on the Platform.

"Advocate" means a user who promotes Creators, offers, or projects and may earn commissions or rewards.

"Circles" means a non-MLM matrix-style participation and commission structure (as implemented by Platform logic).

"Content" means text, images, audio, video, listings, links, and other materials displayed on or through the Platform.

"User Content" means Content you submit, post, upload, transmit, or otherwise make available through the Platform.

"Smart Contract" means blockchain-based code deployed to a network that may execute automatically, including escrow or settlement contracts.

"Applicable Law" means all laws, regulations, rules, and requirements applicable to your use of the Platform.

2.1 Binding Agreement. By accessing or using the Platform, you agree to these Terms and any policies or guidelines incorporated by reference, including the Privacy Policy and any supplemental terms presented for specific features.

2.2 Updates. We may modify these Terms from time to time. If we make material changes, we will provide notice as required by Applicable Law (for example, by posting the revised Terms with an updated "Last updated" date, or by in-Platform notice). Your continued use after the effective date of changes constitutes acceptance.

2.3 Conflicts. If supplemental terms conflict with these Terms, the supplemental terms control for that feature only.

3.1 Age. You must be at least 18 years old (or the age of majority where you live) to use the Platform.

3.2 Sanctions and Restricted Persons. You may not use the Platform if you are (a) located in, or a resident of, a jurisdiction subject to broad economic sanctions; (b) listed on any sanctions or restricted party lists; or (c) otherwise prohibited under Applicable Law.

3.3 Feature Restrictions. Some features (including token, wallet, staking, or other on-chain features) may be unavailable or restricted in certain jurisdictions. We may geoblock, limit, or discontinue features at any time to comply with law or risk management.

4.1 Registration. You may be required to create an account and provide accurate, complete, and current information. You agree to keep your account information updated.

4.2 Account Security. You are responsible for all activity on your account, including actions taken through linked wallets or connected devices. You must promptly notify us of any suspected unauthorized access.

4.3 Wallets. Certain features require a Wallet. You are solely responsible for maintaining the security of your Wallet private keys, seed phrases, and authentication methods. If you lose access to your Wallet, you may lose access to associated on-chain assets and certain Platform features.

4.4 Custodial vs. Self-Custody. Where we offer a custodial or auto-generated wallet experience, additional terms may apply and third-party providers may be involved. You acknowledge that on-chain transactions are generally irreversible.

4.5 Identity Verification (KYC). We may require identity verification and screening to access certain features, including earning withdrawals, marketplace selling, fiat on-ramps/off-ramps, or higher-risk activities. You agree to provide requested information and authorize us (and our providers) to verify it. We may refuse, suspend, or terminate access if verification fails or if required by Applicable Law.

5.1 The Platform may offer different participation roles (including free users, backers, advocates, wealth builders, and creators/businesses) with different permissions and benefits.

5.2 We may change role requirements, benefits, and access levels at any time, including by modifying pass tiers, eligibility criteria, reward parameters, or feature availability.

6.1 Utility Access. Senoa Passes are intended to provide access to features, tools, and participation mechanics. Passes are not shares, equity interests, debt instruments, or securities, and do not provide ownership or profit rights in Senoa.

6.2 No Guaranteed Value. Passes may have no cash value and may not be redeemable. Any secondary-market activity (if permitted) is outside our control and may be restricted or disabled.

6.3 Tier Changes. We may modify pass tiers, requirements, and associated feature sets to protect the Platform, comply with law, or improve functionality. Where required by law, we will provide notice of material changes.

6.4 Revocation/Suspension. We may disable pass-related access if you violate these Terms or if necessary for compliance, security, or risk reasons.

7.1 Utility Only. Tokens are intended for Platform utility (e.g., access, rewards, staking, visibility/boosting, governance features if offered). Tokens are not investments and we do not promise any increase in value.

7.2 Volatility and Risk. Token values may fluctuate significantly and may become illiquid or worthless. You assume all risks related to acquiring, holding, using, or transferring tokens.

7.3 No Advice. We do not provide investment, tax, or legal advice. You should consult professional advisors.

7.4 Network Fees. Blockchain transactions may require network fees ("gas") paid to network participants, not to Senoa, unless explicitly stated.

7.5 Irreversibility. On-chain transfers are typically irreversible. You are responsible for verifying addresses and transaction details.

7.6 Protocol Changes. We are not responsible for forks, chain reorganizations, protocol upgrades, outages, or failures of blockchain networks or third-party protocols.

8.1 Program Rules. Rewards and commissions may be earned through referrals, affiliate logic, Circles, engagement, promotions, staking/boosting, or other mechanisms as described in the Platform. Specific rules may be posted in-program and may change over time.

8.2 No Guaranteed Income. We do not guarantee any level of earnings, exposure, conversions, or revenue. Results depend on many factors outside our control.

8.3 Adjustments; Audits. We may withhold, reverse, or adjust rewards/commissions for suspected fraud, abuse, chargebacks, duplicate activity, policy violations, pricing errors, or as required by law. We may audit activity and require documentation.

8.4 Taxes. You are solely responsible for determining and paying any taxes arising from your use of the Platform, including earnings, token rewards, and marketplace transactions. We may collect tax information and report to authorities where required.

8.5 Withholding. Where required, we may withhold taxes or otherwise comply with reporting and withholding obligations.

9.1 Third-Party Transactions. The Platform may enable transactions between buyers and sellers. Unless we expressly state otherwise, we are not a party to those transactions.

9.2 Listing Accuracy. Sellers are responsible for accurate listings, pricing, fulfillment, warranties, compliance, and customer support. Buyers are responsible for reviewing listings and verifying suitability before purchase.

9.3 Escrow and Smart Contracts. Certain transactions may use Smart Contracts, including escrow or settlement mechanisms. Smart Contracts may execute automatically and may be irreversible. You accept the risk of Smart Contract behavior and network conditions.

9.4 Disputes. Buyer-seller disputes must be resolved directly between the parties unless an applicable in-Platform dispute program applies. We may, but are not obligated to, facilitate dispute resolution or provide decisioning tools.

9.5 Prohibited Items. You may not list prohibited or restricted goods or services. We may remove listings and take enforcement actions at our discretion.

9.6 Compliance. Sellers must comply with consumer protection, advertising, tax, import/export, and other Applicable Law.

10.1 Fees. We may charge fees for passes, subscriptions, marketplace services, payment processing, boosting, or premium features. Fees will be disclosed prior to purchase.

10.2 Subscriptions. If you enroll in a subscription, it may renew automatically until canceled. You authorize us to charge the payment method on file at the then-current rate, subject to notice where required by law.

10.3 Refunds. Except where required by law or expressly stated, purchases are non-refundable. Digital goods and on-chain transfers are typically non-reversible.

10.4 Chargebacks. If you initiate a chargeback or payment reversal, we may suspend your account, revoke access, and recover costs and losses to the extent permitted by law.

10.5 Payment Providers. Payments may be processed by third parties whose terms apply. We are not responsible for provider acts or omissions.

10.6 Pricing Errors. We may correct pricing errors and cancel or refuse orders placed at incorrect prices.

11.1 Your Ownership. You retain ownership of your User Content, subject to the licenses granted in these Terms.

11.2 License to Senoa. You grant Senoa a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify, adapt, publish, translate, distribute, publicly perform, publicly display, and create derivative works of your User Content for the purposes of operating, promoting, and improving the Platform and providing services to you.

11.3 Content Standards. You represent that you have all rights necessary to grant the above license and that your User Content does not violate Applicable Law or third-party rights.

11.4 Feedback. If you provide suggestions or feedback, you grant us the right to use it without restriction or compensation.

12.1 You may not: (a) violate Applicable Law; (b) engage in fraud, deception, or manipulation; (c) exploit vulnerabilities; (d) interfere with Platform integrity; (e) attempt unauthorized access; (f) scrape or harvest data without permission; (g) post illegal, harmful, infringing, or abusive content; (h) misrepresent earnings or opportunities; (i) run prohibited financial schemes (including ponzi or pyramid schemes) or unauthorized multi-level marketing on the Platform; (j) use the Platform to launder money or finance illegal activity; or (k) encourage others to do any of the foregoing.

12.2 Enforcement. We may investigate violations and take action, including removing content, limiting visibility, suspending features, freezing rewards, or terminating accounts.

12.3 Reporting. You may report suspected violations through in-Platform tools or support channels.

13.1 Our IP. The Platform and all underlying software, designs, trademarks, logos, and content provided by Senoa are owned by Senoa or its licensors and are protected by intellectual property laws.

13.2 Limited License. Subject to compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for your personal or internal business use.

13.3 Restrictions. You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of the Platform except to the extent permitted by law.

13.4 Copyright Complaints. If you believe content infringes your copyright, you may submit a notice to our designated agent at [Insert DMCA Email/Address]. We may remove content and, in appropriate cases, terminate repeat infringers.

14.1 The Platform may integrate third-party services (including payment processors, identity verification, analytics, hosting, and blockchain protocols). Your use of third-party services is subject to their terms and privacy practices.

14.2 We do not control third-party services and disclaim responsibility for their performance, security, legality, or availability.

14.3 You acknowledge that blockchain networks and protocols may be experimental, subject to congestion, outages, exploits, and governance changes.

15.1 Informational Only. AI features (including Cyris) may generate content, summaries, suggestions, or educational materials. Outputs may be inaccurate, incomplete, or outdated.

15.2 No Professional Advice. AI outputs do not constitute financial, investment, legal, tax, medical, or other professional advice, and are not a substitute for independent verification or professional consultation.

15.3 User Responsibility. You are responsible for decisions made based on AI outputs. You must use appropriate judgment and, where relevant, consult qualified professionals.

15.4 Safety and Moderation. We may use automated tools to moderate content and detect abuse, and may restrict outputs or features for safety or compliance reasons.

16.1 Our collection and use of personal information is described in the Senoa Privacy Policy (separate document).

16.2 Electronic Communications. You consent to receive communications electronically (including email, in-app notifications, or SMS where permitted). You may opt out of certain marketing communications as described in the Privacy Policy.

16.3 Service Messages. We may send you transactional or service-related communications that are necessary to provide the Platform.

21.1 We may suspend or terminate your access at any time for any reason, including suspected violations, risk, security, or compliance concerns.

21.2 Upon termination, your license to use the Platform ends. Sections intended to survive termination (including IP, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

21.3 Termination may not affect on-chain assets controlled by your Wallet; however, we may restrict Platform-side access or functionality related to those assets.

23.1 Notices to You. We may provide notices via the Platform, email, or other reasonable means.

23.2 Notices to Us. Legal notices must be sent to: [Insert Legal Notice Address/Email].

23.3 Electronic Agreements. You agree that electronic agreements, notices, disclosures, and records satisfy any legal requirement that such communications be in writing.

24.1 Severability. If any provision is held invalid, the remaining provisions will remain in effect.

24.2 No Waiver. Our failure to enforce any provision is not a waiver.

24.3 Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

24.4 Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control.

24.5 Entire Agreement. These Terms and incorporated policies constitute the entire agreement between you and Senoa regarding the Platform.

24.6 Headings. Headings are for convenience only.

24.7 Contact. Support inquiries: support@senoa.io. Legal inquiries: legal@senoa.io.

24.8 Language. If we provide translations, the English version controls in the event of conflict.

24.9 Entity Information. Senoa is operated by: [Insert Legal Entity Name, registration number, and address].